CONTACT US

Got a question about your order, sizing, shipping or anything CTRL ORDER?
We’re here to help.

Email Support

📩 hello@ctrlorderco.com

Support Hours

We’re a small Aussie team, online Monday–Friday, 9am–5pm AEST.

If you message outside these hours, we’ll get back to you on the next business day.

Please allow 1–2 business days for a reply.

Business Mailing Address

(This is a mailing address only. We do not accept physical returns.)

CTRL ORDER
PO Box 3021
ROSEMEADOW NSW 2560
Australia

Order Issues or Replacements

If something’s wrong with your order, please include:

1. Order number

2. Short description of the issue

3. Photos of the problem

We’ll organise a replacement where eligible.