CTRL ORDER™

CTRL ORDER™ is committed to protecting your personal information.
This policy explains how we collect, use and store your data.

Information We Collect

We may collect the following information when you visit or make a purchase:

• Name, email and mailing address

• Payment information (processed securely by third-party providers)

• Order details and communication history

• Website usage data (analytics)

How We Use Your Information

We use your information to:

• Process and deliver orders

• Provide customer support

• Improve our store experience

• Comply with legal obligations

Data Security

We use secure systems to protect your data. Payment information is not stored on our servers.

Third-Party Services

We use Shopify and trusted fulfilment partners to operate our business. These services may process your data according to their own privacy policies.

Contact

For privacy-related enquiries: hello@ctrlorderco.com

Support Hours

We’re a small Aussie team, online Monday–Friday, 9am–5pm AEST.

If you message outside these hours, we’ll get back to you on the next business day.

Please allow 1–2 business days for a reply.