CTRL ORDER™

Where do you ship?

We currently ship Australia-wide.

How long does shipping take?

Orders are printed on demand.
Handling: 2-4 business days
Delivery: 5–12 business days
Tracking is provided once shipped.

What sizes do you offer?

We currently offer youth sizes 8–16.
See our Size Guide for full measurements.

Do you accept returns?

We accept returns only for items that are faulty, damaged or incorrect.

We do not accept returns for change of mind or sizing issues, as each item is printed on demand.

Do you offer exchanges?

No. We do not offer exchanges for sizing or change of mind.

If your item is faulty or incorrect, please email hello@ctrlorderco.com and we will assist.

How do I contact you?

Email: hello@ctrlorderco.com

Support Hours

We’re a small Aussie team, online Monday–Friday, 9am–5pm AEST.

If you message outside these hours, we’ll get back to you on the next business day.

Please allow 1–2 business days for a reply.